6400 FAQ — All Your Questions Answered

Registration, deposits, bonuses, withdrawals, gaming — every question you have is covered.

35+ Questions in Bangla Regular Updates
All Questions Account Deposit Withdrawal Bonus Games Sports Security App

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Account
8 Questions

It's simple. All you need is your name, phone number or email address, and a password. The entire registration process takes no more than 2 minutes. Register Now and claim your welcome bonus.

No. Under 6400's policy, each person may only register one account. If two accounts are detected, both will be closed and the balance may be forfeited.

on the login page Click the "Forgot password?" link on the login page. Enter your registered email address or phone number. A reset link or OTP will be sent to you. Use it to set a new password.

You must be at least 18 years old to register and participate at 6400. You will need to confirm this during registration, and age verification may be required as part of KYC when making a withdrawal.

KYC verification is required before your first withdrawal. Go to Account Settings and upload photos of both the front and back of your NID or passport. Verification is typically completed within 12–24 hours.

Email support@6400.fun or reach us via live chat. Make sure to withdraw your balance first. Self-exclusion is also an option — Responsible Gaming read the full details on the page.

You can update your email address and phone number directly in Account Settings (OTP verification required). To change your name, please contact support and provide a reason.

After five incorrect password attempts, your account will be locked for 30 minutes. Wait 30 minutes and try again, reset your password, or contact support.
Deposits & Payments
5 Questions

The minimum deposit at 6400 is ৳500, regardless of the payment method. There is no maximum deposit limit.

6400 accepts bKash, Nagad, Rocket, and bank transfer. Mobile banking deposits are the fastest, typically crediting to your balance within 5 minutes.

bKash and Nagad deposits typically reflect in your balance within 1–5 minutes. Bank transfers may take 15–30 minutes. If more than 30 minutes have passed, please contact support with a screenshot.

First, wait 30 minutes — system delays can occasionally occur. If the issue persists, send your transaction ID and a screenshot to support@6400.fun. We'll resolve it within 24 hours.

Yes. You can set daily, weekly, or monthly deposit limits from your Account Settings. This is an important feature for responsible gaming. For more details, Responsible Gaming view the page.
Withdrawal
4 Questions

Withdrawals to bKash or Nagad typically arrive within 15–30 minutes. During peak hours, it may take 2–4 hours. Requests submitted after midnight may be processed the following morning.

The minimum withdrawal at 6400 is ৳300. You can withdraw up to ৳2,00,000 per day. For larger amounts, please contact support.

Yes, but you must meet the wagering requirements first. Typically you'll need to bet 20–30 times the bonus amount. Once the requirements are met, you can withdraw your winnings in full. The specific terms for each bonus are listed on the Bonus page.

If your withdrawal has been pending for more than 4 hours, please contact support. Reach us via live chat or email support@6400.fun with your transaction ID. This usually happens when KYC is incomplete or on bank holidays.
Bonuses & Offers
5 Questions

Make your first deposit within 72 hours of registering and receive a 100% welcome bonus of up to ৳10,000. For full details, Bonus Page see here.

A wagering requirement means you must bet a set multiple of your bonus amount before withdrawing. For example, if you receive a ৳1,000 bonus with a 20x requirement, you need to place ৳20,000 in bets. This can be completed across any game or bet.

Every Monday, you receive 5–15% cashback on your total losses from the previous week. The exact rate depends on your account's VIP level. Cashback is credited to your balance automatically.

There's a "Promo Code" box on the registration form — enter a code there to unlock extra benefits. If you've already registered, you can add a code through Account Settings or the Promotions section.

You earn points with every bet. Accumulated points can be converted into real cash or used to level up your VIP status. Higher tiers unlock bigger bonuses, faster withdrawals, and exclusive perks.
Games
4 Questions

6400 offers 500+ games: slots, Live Casino (Evolution, Pragmatic Play), poker, roulette, blackjack, baccarat, Dragon Tiger, and much more. Popular Games View all on the page.

Yes. All games on 6400 use internationally recognised RNG (Random Number Generator) technology. We work with world-class game providers who undergo regular third-party audits.

Most slots and table games can be played for free in demo mode. However, Live Casino games do not have a demo mode. Winnings from demo play cannot be withdrawn.

Start by refreshing your browser. Clear your cache, then try a different browser or Mobile App Check your internet connection. If the problem persists, please contact support.
Sports Betting
3 Questions

Bet on 30+ sports including cricket, football, kabaddi, tennis, basketball, badminton, and hockey. All major tournaments — IPL, BPL, World Cup — are covered. Sports Events View all on the page.

Yes! 6400 offers live and in-play betting. Odds update in real time as the match unfolds, so you can place bets while watching the live score. It's far more thrilling — and a favourite choice for many players.

In most cases, a bet cannot be cancelled once confirmed. However, in certain situations — such as a match cancellation or an odds error — 6400 will cancel the bet and refund your stake automatically.
Security & Privacy
3 Questions

Absolutely. 6400 uses 256-bit SSL encryption, and your data is never sold or shared with third parties. For more details, Privacy Policy read here.

Go to Account Settings → Security → Two-Factor Authentication and enable it. From then on, you'll receive an OTP on your phone with every login, keeping your account significantly more secure.

Contact support@6400.fun immediately and change your password right away. 6400 will never ask for your password or OTP. If you receive a suspicious message, please forward it to us.
Mobile App
3 Questions

The 6400 app is available for both Android and iOS. on the Download page and download the version for your device. It's also available on Google Play and the App Store.

The app offers some exclusive advantages: faster loading, push notifications, biometric login, and occasional app-only bonuses. It delivers the best mobile experience on 6400.

Some features may not work properly on older versions. New games or payment methods added to the platform won't be visible unless you update. We recommend always using the latest version.
Still need help?

Our Bengali-speaking support team is available 24/7, day and night.

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All Ways to Contact 6400 Support

If you couldn't find the answer you were looking for, feel free to reach out to us through any of our support channels.

Live Chat

The fastest way to get help. Look for the chat button at the bottom right of any page — chat in Bengali and get an instant response.

Email Support

For complex issues, email support@6400.fun with a full description. Including screenshots helps us resolve your issue faster.

In-App Support

The 6400 app has a built-in support section. Report your issue directly through the app and include your transaction report.

24/7 Support

Day or night, the 6400 support team is always ready to help — in Bangla.

Self-Service

This FAQ page covers 35+ questions. Just type a keyword in the search bar and get your answer instantly.

Safety Helpline

If you notice any suspicious activity on your account, report it separately to our dedicated security team — your privacy is fully protected.

Learn More About 6400 FAQ

This FAQ page was created with Bangladeshi players in mind — those who run into questions, big or small, when getting started on 6400. We've noticed that members most frequently ask about registration, deposits, bonuses, and withdrawals, so these four topics are covered in the greatest detail.

The 6400 FAQ is updated regularly — whenever new features are added, rules change, or members raise new questions. If you can't find an answer to your question, let our support team know; it may be added to the FAQ in the next update.

At 6400, our goal is to make every member's experience as good as possible. So if you ever run into a problem, don't keep it to yourself — come to us directly. We're here to help, not to judge. This detailed FAQ exists because 6400 wants to clear up the confusion and uncertainty that surrounds online gaming in Bangladesh.

Got a new question? If you can't find your answer in this FAQ, support@6400.funWrite to us — ask in Bangla and get your answer in Bangla.

No more questions? Then let's get started!

Register at 6400, claim a 100% bonus on your first deposit, and enjoy the best betting experience in Bangladesh.

Support: support@6400.fun | 24/7 in Bengali

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